Online Owner's Manual [In depth | Maintenance and care

Date of printing:

05/16/2022

Online Owner's Manual [In depth | Maintenance and care | Care]

Owner's Manual version: 06-13

Note: The online Owner's Manual is the latest version available. Deviations between this manual and items specific to your vehicle may occur since Mercedes-Benz constantly adapts its vehicles to the latest technology and modifies design and equipment. Please note that this online Owner's Manual does not under any circumstances replace the printed Owner's Manual which is supplied with the vehicle.

Care

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Contents

Notes on care

Washing the vehicle and cleaning the paintwork

Exterior

Interior

Notes on care

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WARNING

If you use openings in the bodywork or detachable parts as steps, you could:

slip and/or fall
damage the vehicle and cause yourself to fall.

There is a danger of injury.

Always use secure climbing aids, e.g. a suitable ladder.

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For cleaning your vehicle, do not use any of the following:

dry, rough or hard cloths
abrasive cleaning agents
solvents
cleaning agents containing solvents

Do not scrub.

Do not touch the surfaces or protective films with hard objects, e.g. a ring or ice scraper. You could otherwise scratch or damage the surfaces and protective film.

Do not park up the vehicle for an extended period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause increased corrosion of the brake discs and brake pads/linings. For this reason, you should drive for a few minutes after cleaning. Braking heats the brake discs and the brake pads/linings, thus drying them. The vehicle can then be parked up.

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Environmental note

Only wash your vehicle at a wash bay designed for this purpose. Dispose of empty containers and used cleaning products in an environmentally responsible manner.

Environmental note

Dispose of empty packaging and cleaning cloths in an environmentally responsible manner.

Regular care of your vehicle is a condition for retaining the quality in the long term.

Use care products and cleaning agents recommended and approved by Mercedes-Benz.

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Washing the vehicle and cleaning the paintwork

Automatic car wash

WARNING

Braking efficiency is reduced after the vehicle has been washed. There is a risk of an accident.

After washing the vehicle, brake carefully while paying attention to the traffic conditions in order to restore full braking efficiency.

Make sure that the automatic car wash is suitable for the size of the vehicle.

Before washing the vehicle in an automatic car wash, fold in the exterior mirrors and remove any additional aerials. Otherwise, the exterior mirror, aerial or the vehicle itself could be damaged.

Make sure that the exterior mirrors are fully folded out again and that any aerials are refitted when you leave the automatic car wash.

Make sure that:

the side windows and the roof are completely closed
the climate control blower is switched off
the windscreen wiper switch is at position 0

The vehicle could otherwise be damaged.

You can wash the vehicle in an automatic car wash from the very start.

Wash off excess dirt before cleaning the vehicle in an automatic car wash.

After putting the vehicle through an automatic car wash, wipe off wax from:

the reversing camera lens more
the windscreen
the windscreen wiper blades

This will prevent smears and reduce wiping noises caused by residue on the windscreen.

Washing by hand

In some countries, washing by hand is only allowed at specially equipped washing bays. Observe the legal requirements in the relevant country.

Do not use hot water and do not wash the vehicle in direct sunlight.

Use a soft car sponge.

Use a mild cleaning agent, e.g. a Mercedes-Benz approved car shampoo.

Thoroughly hose down the vehicle with a gentle jet of water.

Do not point the water jet directly towards the air inlets.

Use plenty of water and rinse out the sponge frequently.

Rinse the vehicle with clean water and dry thoroughly with a chamois.

Do not let the cleaning agents dry on the paintwork.

When using the vehicle in winter, remove all traces of road salt deposits carefully and as soon as possible.

High-pressure cleaning equipment

WARNING

The water jet from a round-jet nozzle (dirt grinder) can cause damage to tyres, suspension components or air bellows that is not visible from the outside. Components that have been damaged in this way can unexpectedly fail. There is a risk of an accident.

Do not use a high-pressure cleaner with a round-jet nozzle to clean your vehicle. Have damaged tyres, suspension components or air bellows replaced immediately.

Maintain the following minimum distances between the high-pressure nozzle and the object being cleaned:

about 70 cm when using round-jet nozzles
about 30 cm when using 25° flat-spray jets and concentrated-power jets

Keep the water jet moving while cleaning. To avoid causing damage, do not point the water jet directly at:

door joints
air bellows
brake hoses
electrical components
electrical plug connectors
seals
the drive train, especially not at the intermediate bearing of the propeller shaft
the reversing camera or the microphone opening on the bottom of the reversing camera. Keep a minimum distance of 50 cm.

Cleaning the engine

Water must not enter intake or ventilation openings. When cleaning with high pressure water or steam cleaners, the spray must not be aimed directly at electrical components or the terminals of electrical lines.

Preserve the engine after the engine has been cleaned. Protect the belt drive system from exposure to the preservative agent.

Also observe the information in the section "High-pressure cleaner" more.

Cleaning the paintwork

Do not affix:

stickers
films
magnetic plates or similar items

to painted surfaces. You could otherwise damage the paintwork.

Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate care cannot always be completely repaired. In such cases, visit a qualified specialist workshop.

Remove impurities immediately, where possible, whilst avoiding rubbing too hard.

Soak insect remains with insect remover and rinse off the treated areas afterwards.

Soak bird droppings with water and rinse off the treated areas afterwards.

Remove coolant, brake fluid, tree resin, oils, fuels and greases by rubbing gently with a cloth soaked in petroleum ether or lighter fluid.

Use tar remover to remove tar stains.

Use silicone remover to remove wax.

Cleaning the windows

WARNING

If the windscreen wipers are set in motion when cleaning the windscreen or wiper blades, you could become trapped. There is a danger of injury.

Always switch off the windscreen wipers and the ignition before cleaning the windscreen or wiper blades.

Do not fold the windscreen wipers away from the windscreen unless the bonnet is closed. Otherwise, you could damage the bonnet.

Hold the wiper arm securely when folding back. The windscreen could be damaged if the wiper arm hits against it suddenly.

Do not use dry cloths, abrasive products, solvents or cleaning agents containing solvents to clean the inside of the windows. Do not touch the insides of the windows with hard objects, e.g. an ice scraper or ring. There is otherwise a risk of damaging the windows.

Before cleaning the windscreen

Turn the key to position 0 in the ignition lock or remove it.

Fold the wiper arms away from the windscreen until you feel them engage.

Before switching the ignition on again, fold the windscreen wipers back into position.

Cleaning the windows

Clean the inside and outside of the windows with a damp cloth and a cleaning agent that is recommended and approved by Mercedes-Benz.

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Exterior

Cleaning the wheels

Do not use any acidic or alkaline cleaning agents. They can cause corrosion on the wheel bolts or the retainer springs for the wheel-balancing weights.

If you clean the wheels with a high-pressure cleaner, observe the safety notes for the high-pressure cleaner more. You could otherwise damage the tyres.

Cleaning the wiper blades

WARNING

If the windscreen wipers are set in motion when cleaning the windscreen or wiper blades, you could become trapped. There is a danger of injury.

Always switch off the windscreen wipers and the ignition before cleaning the windscreen or wiper blades.

Do not fold the windscreen wipers away from the windscreen unless the bonnet is closed. Otherwise, you could damage the bonnet.

Do not pull on the wiper blade. Otherwise, the wiper blade could be damaged.

Do not clean wiper blades too often and do not rub them too hard. Otherwise, the graphite coating could be damaged. This could cause wiper noise.

Hold the wiper arm securely when folding back. The windscreen could be damaged if the wiper arm hits against it suddenly.

Turn the key to position 0 in the ignition lock or remove it.

Fold the wiper arms away from the windscreen until you feel them engage.

Carefully clean the wiper blades with a damp cloth.

Fold back the wiper arms before switching on the ignition.

Cleaning the exterior lighting

Only use cleaning agents or cleaning cloths that are suitable for plastic lenses. Unsuitable cleaning agents or cleaning cloths could scratch or damage the plastic lenses of the exterior lighting.

Clean the plastic covers of the exterior lighting with a damp sponge and a mild cleaning agent, e.g. Mercedes-Benz car shampoo, or with cleaning cloths.

Cleaning the sensors

Do not use dry, coarse or hard cloths and do not scrub. You will otherwise scratch or damage the sensors.

If you clean the sensors with a high-pressure cleaner or steam cleaner, observe the information provided by the manufacturer regarding the distance to be maintained between the vehicle and the nozzle of the high-pressure cleaner.

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PARKTRONIC sensors (example: front bumper)

Sensors

Clean all sensors in the front and rear bumpers with water, shampoo and a soft cloth.

Cleaning the reversing camera

Do not use dry, coarse or hard cloths and do not scrub. You could otherwise scratch or damage the lens of the reversing camera.

When cleaning the vehicle with a high-pressure or steam cleaner, observe a minimum distance of 50 cm to the reversing camera. Do not aim directly at the reversing camera. You could otherwise damage the reversing camera.

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Reversing camera

Clean camera lens with clear water and a soft cloth.

Make sure that you do not apply any wax to camera lens when waxing the vehicle. If necessary, remove the wax using water, shampoo and a soft cloth.

Cleaning the sliding door

Remove foreign objects from the vicinity of the contact surfaces and contact pins of the sliding door.

Clean the contact surfaces and contact pins with a mild cleaning agent and a soft cloth.

Do not oil or grease the contact plates and contact pins.

Cleaning the trailer tow hitch

Environmental note

Dispose of oily and greasy cloths in an environmentally-responsible manner.

Do not clean the ball coupling with a high-pressure cleaner. Do not use solvents.

Please note the care instructions in the trailer coupling manufacturer's operating instructions.

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Locking balls

Guide pin

Ball joint

Guide faces

Cap

Lock

Handwheel

Clean the ball coupling if it is dirty or corroded.

Remove traces of rust, e.g. with a wire brush.

Remove dirt with a clean, lint-free cloth or brush.

After cleaning, lightly oil or grease positions to and the ball coupling mounting on the vehicle.

Treat lock under cap and the shaft of handwheel with acid- and resin-free oil.

Check that the vehicle's trailer tow hitch is working properly.

You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out by a qualified specialist workshop.

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Interior

Cleaning the display

For cleaning, do not use any of the following:

alcohol-based thinner or petrol
abrasive cleaning agents
commercially-available household cleaning agents

These may damage the display surface. Do not put pressure on the display surface when cleaning. This could lead to irreparable damage to the display.

Switch off the audio equipment or COMAND and let it cool down.

Clean the display surface with a commercially available microfibre cloth and cleaner for TFT/LCD displays.

Dry the display surface using a dry microfibre cloth.

Cleaning the plastic trim

WARNING

Care products and cleaning agents containing solvents can cause surfaces in the cockpit to become porous. This could result in plastic parts breaking away when the airbags are deployed. There is a danger of injury.

Do not use care products and cleaning agents containing solvents to clean the cockpit.

Do not affix the following to plastic surfaces:

stickers
films
scented oil bottles or similar items

You could otherwise damage the plastic.

Do not allow cosmetics, insect repellent or sunscreen to come in contact with the plastic trim. This maintains the high-quality look of the surfaces.

Wipe the plastic trim and the cockpit with a damp, lint-free cloth, e.g. a microfibre cloth.

Heavy soiling: use a mild detergent.

Cleaning the plastic windows

Clean the plastic windows with plenty of water and a mild cleaning agent.

Cleaning the steering wheel and gear or selector lever

Thoroughly wipe with a damp cloth.

Vehicles with leather upholstery: after cleaning, use leather care agents that have been recommended and approved by Mercedes-Benz.

Cleaning the trim elements

Do not use solvent-based cleaning agents such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damaging the surface.

Wipe the trim elements with a damp, lint-free cloth, e.g. a microfibre cloth.

Heavy soiling: use care products and cleaning agents recommended and approved by Mercedes-Benz.

Cleaning the seat covers

Microfibre cloths should not be used to clean covers made from artificial leather. The microfibre cloth can damage the cover if used frequently.

Clean:

artificial leather covers with a cloth moistened with a solution containing 1% detergent, e.g. washing-up liquid.
cloth covers with a microfibre cloth moistened with a solution containing 1% detergent, e.g. washing-up liquid. Wipe entire seat sections carefully to avoid leaving visible lines. Leave the seat to dry afterwards. Cleaning results depend on the type of dirt and how long it has been there.

Cleaning the seat belts

WARNING

Seat belts may be severely weakened if bleached or coloured. This may lead to the seat belts, for example, tearing or failing in an accident. There is an increased risk of injury, possibly even fatal.

Never bleach or colour seat belts.

Do not clean the seat belts using chemical cleaning agents. Do not dry the seat belts at temperatures above 80 or in direct sunlight.

remove any stains or dirt immediately. This will avoid residue or damage.

Use clean, lukewarm water and soap solution.

Cleaning the roof lining and carpets

Use a soft brush or dry shampoo to remove heavy soiling.

Cleaning the curtains

Do not wash the curtains. Washing could cause the curtains to shrink and lose their fire-resistant components. Always have the curtains dry-cleaned.

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Notes

Date of printing:

05/16/2022

Online Owner's Manual [In depth | Maintenance and care | Care]

Owner's Manual version: 06-13